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Small Group Problem Solving
How to respond when people act up, act out, and ask tough questions.Any time you bring together a group of people with different backgrounds, histories, and personalities, conflict and problems are almost inevitable. As a leader, you will need to deal with these issues both before and after they occ...
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Healthy Teams
I work with lots of teams that are either in crisis or transition. But I rarely hear of teams that are both achieving results and are a pleasure to be a part of. This is due, in part, to a misunderstanding of "team."Simply put, "team" is just business language for "community"—the glorious intersec...
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