General questions

Q. Why do you need to sign up?

We require a registration to create your account and set up your virtual drive, allowing you access to your files from any PC connected to the Internet, just by entering your email and password. Your files are kept safe within your account and there is no need to remember long links to your files. You need to be registered user in order to upload/download files. Registration is free, simple, and takes seconds to complete. There is no need to enter your credit card details.

Q. Where are the files stored?

The files you upload are hosted on our high-speed servers. Your individual virtual drive is set up for you when you register.

Q. How long the files are stored?

There is no expiration period for the files.

Q. How to cancel your account?

In case you would like to have the account cancelled immediately, please contact the Apostolictoolbox Support Team.


Managing your account

Q. How to sign in?

To log into your Apostolictoolbox account, you can access it at the Main page by clicking on the ‘Login’ tab. You'll get a login window after that. Type your e-mail and password, after which, click on ‘Login to Apostolic Toolbox’ to access your account.

Q. How to sign out?

If you'd like to be able to sign out anytime you are surfing the site, please take a look at the top side of each download page where there is an appropriate 'Logout' option.

Q. How to change your Account Information?

Please access the ‘My Account’ option, upon which you edit necessary details accordingly.

Q. How to change your e-mail?

Please contact the Apostolictoolbox Support Team concerning the issue.

Q. If you forgot your password?

If you forgot your password, please use the ‘Forgot your password’ option found under the ‘Login’ tab that will allow you to set the new password for your account. You will be prompted to enter in your registered email address so that a new password will be sent via e-mail with the instructions.


Search

Q. How to search for a file?

Once you are logged into your account, click on the word 'Search' tab on the toolbar. You will automatically be taken to the search system where you can easily download any file you need.

Q. How to search for one word or a part of the word?

You can insert a part of a phrase or a part of a word from the file title. Our system will show you all possible combinations with these letters.

Q. What files are shown in search results?

All shared files with proper settings are shown in search results.

Q. Why can’t you find the files in search results?

Our system does not include files into the search service results if their names include certain words which might indicate illegal use of Apostolictoolbox. Our automatic filter prevents some files from being displayed in search service results even if the files are not illegal at all. Most probably the file(s) name(s) include words which are forbidden with our service since many files which have these words in their name break our Terms & Condition or were reported as copyright infringements.


Managing files

Once you find the desirable file, simply click on the file in the list of files under ‘My Files' to view its download link. By clicking the 'Download' button found at the files info page, you will be able to open it in your Internet browser.

Q. Why no download link appears?

If the download link doesn't appear it can mean that your browser does not allow javascript execution. Secondly your firewall may not allow files to be downloaded from certain web sites or even cancels all incoming files, so please check your firewall settings. For that matter please make sure you don't have any specific add-ons installed on your browser (e.g. NoScript in Firefox) which may interfere with the download.

Q. How to upload?

To upload a file to your virtual drive, please log into your account and use the 'Upload files' tab found at the left of your account screen. Click the 'browse' button and select the files you need from your computer and by clicking on the ‘Add More files’ option, you will be able to upload more files accordingly. Once completed, press 'Upload' after that. The file(s) will then be uploaded upon Admin approval.

Q. How to change the description of a file?

You can access it through the ‘My Files’ tab and click on 'Edit' button to edit the file description in the 'Description' field at the bottom of the page. To save this change, click on the 'Update' button. Your new file description can be seen on the download page of the file.

Q. How to delete a file?

Please log into your account and access it through the ‘My Files’ tab to get to the file info page. You then can delete accordingly by clicking on the 'Delete' button found.

Q. What happens with the files after deletion?

The files are deleted automatically without further restoring.

Q. Number of files that may be uploaded/downloaded per user?

For every 1 upload, you are able to download 4 files.

Q. Max size of the files to upload?

There are no restrictions on the amount of data that can be transferred.

Q. What files can be uploaded, stored and shared?

You can upload any files that meet our Terms & Conditions, i.e. you cannot share illegal, unwholesome, copyrighted materials, etc. Here are the types of files that may be shared: FLV, WMV, MP4, M4V, MP3, DOCX, PPTX, PDF, PPT, PSD, DOC, JPG, PNG, and GIF


Sharing files

Q. How to share files with other users?

Your files can be shared with only registered users. As soon as you upload your files on Apostolictoolbox you will be able to share your file with others using an access link.

Q. How to email a sharing link to the file?

You can email sharing links to only registered users. Firstly, you should click on the 'View' button to access the file info page. Fill in the 'Message to recipient (optional)' field and type the text of the message if needed. Click on the 'Submit' button in the bottom corner to send your email.


Policy of the site

Service abuse

If you receive an e-mail with a subject 'Service abuse' it means that some of your files contain unlicensed copies of some works, or are engaged in other unauthorized activities relating to copyrighted works. You need to delete such files from your account as soon as you get such a notification.

Files containing viruses

If you are distributing or transmitting any software or other computer files that contain a virus or other harmful component, your account will be banned without further reactivation.

Abusive files

All unwholesome material is marked as adult content and access to this material is restricted. We ban accounts which are created to distribute unwholesome or other illegal material.

Copyright violation

All accounts which violate someone's copyright will be deactivated.

Contact Us

For any questions, please contact us at admin@apostolictoolbox.org.

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